Emma Pickett IBCLC and Author:
I’ve been taking calls from new parents on the National Breastfeeding Helpline since it opened in 2008. Calls often begin with a mum in tears and she’s sounding desperate. Breastfeeding really matters to her and she wants it to work. She’s overwhelmed and confused. The first voice we hear might sometimes be the partner’s and a mum is too upset to even come to the phone.
Hundreds of these calls end with a contented calm voice saying, “Thank you. It’s such a relief to know that’s normal. I feel so much better now”.